How to Create a Customer Experience Worth Remembering

Do you know what the experience is like for your customers in working with you? It’s a tough question to answer honestly. Of course, as business owners, our initial response is almost always “it’s great!” – because anything else than stellar would not meet our standards of doing business (right?). The hard part about business though is that time is never on our side and if we’re not careful, our customer care could fall to the back-burner.

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